Building a Diversified, Profitable Digital Bank with Starling

December 6, 2020 44 min

Today, regular contributor Lex Sokolin and I are joined by Anne Boden, Founder and CEO of Starling Bank, one of the original wave of app-only digital banks in the UK.

Starling has built a diversified bank and achieved profitability for the first time in October, a rarity for digital banks.

Originally a retail-only offering, Starling has built out business banking and banking-as-a-service offerings and now serves a wide varied of customers.

In this conversation, Anne, Lex and I discuss Starling’s path to profitability, lessons for other digital banks, marketing and customer acquisition, and Anne’s new book on Starling’s first 7 years.

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Thank you very much for joining us today. Please welcome, Anne Boden.

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